Reference library
Insurance glossary
Short, practical definitions for terms you will see in policies, claims letters, and comparison guides — each entry links to related guides and category hubs.
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Terms by coverage line
Browse glossary entries organized by insurance category, or open a hub for featured terms and FAQs.
Auto Insurance
9 terms in glossary
Open category glossary
Life Insurance
3 terms in glossary
Open category glossary
Home Insurance
12 terms in glossary
Open category glossary
Pet Insurance
5 terms in glossary
Open category glossary
Medicare
5 terms in glossary
Open category glossary
Renters Insurance
6 terms in glossary
Open category glossary
Claims denial vocabulary
Denial & appeal terms
Definitions you will see in denial letters, supplements, and escalation workflows. See also the denials & appeals hub.
Home Insurance
Proof of Loss
A formal statement describing the date, cause, and amount of loss—often required within a set number of days after an incident. Incomplete proof-of-loss forms trigger delays or denials. Related: /claims/guides/home-claim-guide; /claims#document-checklists. Editor-reviewed August 2026.
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Reservation of Rights
A carrier letter stating it is investigating a claim under a coverage reservation—meaning payment does not admit full policy coverage. Respond in writing and continue documenting. Related: /claims/guides/auto-claim-denial-appeal-guide; /claims/denials. Editor-reviewed August 2026.
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Supplemental Claim
An additional request for payment after the initial estimate—common when hidden damage appears during repairs. Submit photos and revised line items promptly. Related: /claims/guides/auto-collision-supplement-claim-guide; /claims/guides/home-fire-smoke-supplement-claim-guide. Editor-reviewed August 2026.
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Appraisal Clause
A policy provision allowing each party to hire an appraiser to resolve amount disputes without litigation. Invoked when carrier and policyholder cannot agree on value. Related: /claims/guides/home-hail-damage-claim-guide; /claims/denials. Editor-reviewed August 2026.
Read definitionRenters Insurance
Covered Loss
Damage or injury caused by a peril your policy covers, subject to exclusions and limits. Denials often argue an event is not a covered loss—compare adjuster language to policy definitions. Related: /claims/denials; /methodology#claims-content-examples. Editor-reviewed August 2026.
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Terms by coverage line
Up to 9 terms per category — open a hub for the complete glossary.
Auto Insurance
Showing 9 of 9 terms
Auto Insurance
Comparative Negligence
A liability framework that reduces recovery when the injured party shares fault. UM/UIM carriers may reserve rights citing comparative negligence even when police reports assign fault. Related: /claims/cases/7; /claims/guides/auto-uninsured-motorist-claim-guide.
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First Notice of Loss (FNOL)
First notice of loss (FNOL) is your initial report to the insurer after an incident. Prompt FNOL preserves evidence, starts mitigation duties, and avoids late-report denials. Get a claim number in writing. Related: /claims/guides/auto-accident-claim-guide; /claims/guides/home-water-damage-claim-guide. Editor-reviewed mid-July 2026.
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Liability Limit
Liability limits cap what your insurer pays for bodily injury or property damage you cause to others. State minimums are often below the assets many households need to protect. Compare umbrella or higher limits before binding. Related: /guides/auto-um-uim-coverage-deep-guide-2026; hub /insurance/auto. Editor-reviewed mid-July 2026.
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Premium
Premium is the price you pay for insurance coverage over the policy term. Rates change with risk factors, claims history, credit where allowed, and coverage selections—not just loyalty. Re-shop annually. Related: /guides/auto-insurance-buying-guide; /guides/renters-insurance-buying-guide. Editor-reviewed mid-July 2026.
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Reservation of Rights
A carrier letter stating it is investigating a claim under a coverage reservation—meaning payment does not admit full policy coverage. Respond in writing and continue documenting. Related: /claims/guides/auto-claim-denial-appeal-guide; /claims/denials. Editor-reviewed August 2026.
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Subrogation
Subrogation is when your insurer pursues the at-fault party or their insurer to recover payments made to you. You may need to cooperate; settlements can affect uninsured motorist claims. Related: /claims/guides/auto-accident-claim-guide; hub /insurance/auto. Editor-reviewed mid-July 2026.
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Supplemental Claim
An additional request for payment after the initial estimate—common when hidden damage appears during repairs. Submit photos and revised line items promptly. Related: /claims/guides/auto-collision-supplement-claim-guide; /claims/guides/home-fire-smoke-supplement-claim-guide. Editor-reviewed August 2026.
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Uninsured / Underinsured Motorist (UM/UIM)
Uninsured/underinsured motorist (UM/UIM) coverage helps pay your injuries or damages when the at-fault driver has little or no insurance. Rules vary by state for stacking and offset. Related: /guides/auto-stacked-unstacked-um-uim-buying-guide; /claims/guides/auto-uninsured-motorist-claim-guide. Editor-reviewed mid-July 2026.
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Verbatim Reservation of Rights
Carrier language preserving coverage defenses while investigating. Responding in writing protects your record. Related: /glossary/reservation-of-rights; /claims/guides/auto-claim-denial-appeal-guide.
Read definitionLife Insurance
Showing 3 of 3 terms
Life Insurance
Attending Physician Statement
A formal medical summary from the treating doctor used in life, accelerated benefit, and disability claims. Wording must match policy trigger language. Related: /claims/cases/16; /claims/guides/life-accelerated-death-benefit-claim-guide.
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Contestability Period
The contestability period (often two years on life policies) lets insurers review application accuracy after a death claim. Material misstatements can delay or reduce payment. Beneficiary disputes are separate from contestability. Related: /claims/guides/life-contestability-period-claim-guide; /claims/guides/life-probate-beneficiary-delay-claim-guide. Editor-reviewed mid-July 2026.
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Contingent Beneficiary
Secondary payee if the primary beneficiary cannot collect. Conflicts cause probate delays. Related: /claims/cases/17; /guides/life-beneficiary-claim-deep-guide-2026.
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Showing 9 of 12 terms
Home Insurance
Actual Cash Value (ACV)
Actual cash value (ACV) is replacement cost minus depreciation for age and wear. On home and auto claims, ACV settlements can be materially lower than replacement-cost payouts for older roofs, furniture, or vehicles. Compare policy wording before renewal. Related: /guides/home-replacement-cost-vs-acv-deep-guide-2026; hub /insurance/home. Editor-reviewed mid-July 2026.
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Actual Cash Value Holdback
Initial payment for property at depreciated value with recoverable depreciation released after repairs. Missing completion docs cause holdbacks to expire. Related: /claims/cases/8; /glossary/recoverable-depreciation.
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Appraisal Clause
A policy provision allowing each party to hire an appraiser to resolve amount disputes without litigation. Invoked when carrier and policyholder cannot agree on value. Related: /claims/guides/home-hail-damage-claim-guide; /claims/denials. Editor-reviewed August 2026.
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Cause and Origin Report
Licensed professional statement on whether damage was sudden or gradual. Critical in water and sewer claims. Related: /claims/cases/2; /claims/guides/home-water-damage-moisture-claim-guide.
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Deductible
A deductible is the amount you pay out of pocket before insurance responds to a covered loss. Higher deductibles usually lower premium but increase your cost at claim time. Auto and home policies may use flat dollar or percentage deductibles for wind or hail. Related: /guides/auto-high-vs-low-deductible-guide; /guides/home-wind-hail-deductible-buying-guide. Editor-reviewed mid-July 2026.
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Extended Replacement Cost
Extended replacement cost adds a percentage buffer above dwelling limits when rebuild costs spike after disasters. It helps avoid underinsurance but still requires accurate initial limits. Related: /guides/home-replacement-cost-vs-acv-deep-guide-2026; /guides/home-ordinance-law-code-upgrade-buying-guide. Editor-reviewed mid-July 2026.
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Fungi Sub-Limit
A cap on mold or fungi remediation even when the underlying water event is covered. Related: /claims/cases/14; /claims/guides/renters-mold-damage-claim-guide.
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Hail Deductible
A hail or wind deductible may be a percentage of dwelling value rather than a flat dollar amount, especially in hail-prone states. It can produce surprise out-of-pocket costs after storms. Related: /guides/home-wind-hail-deductible-buying-guide; /claims/guides/home-hail-damage-claim-guide. Editor-reviewed mid-July 2026.
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Lien Waiver
Contractor document releasing property liens after payment—often required before depreciation release. Related: /claims/cases/8; /claims/guides/home-hail-damage-claim-guide.
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Showing 5 of 5 terms
Pet insurance
Bilateral Exclusion
A bilateral exclusion in pet insurance denies cruciate coverage on the second knee if the first was treated before enrollment or during waiting periods. Read bilateral language carefully on accident vs illness plans. Related: /guides/pet-pre-existing-waiting-period-deep-guide-2026; /claims/guides/pet-surgery-claim-guide. Editor-reviewed mid-July 2026.
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Cruciate Waiting Period
Separate illness waiting period for knee ligament conditions on many pet policies. Related: /claims/cases/22; /claims/guides/pet-surgery-claim-guide.
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Lookback Period
The window before enrollment when insurers review records for pre-existing conditions. Gaps in records trigger denials. Related: /claims/cases/5; /guides/pet-pre-existing-waiting-period-deep-guide-2026.
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Pre-existing Condition
A pre-existing condition is an illness or injury with signs before enrollment or during a waiting period. Pet and some health policies may exclude or limit related claims. Gather vet or medical records before filing. Related: /guides/pet-pre-existing-waiting-period-deep-guide-2026; /claims/guides/pet-chronic-condition-claim-guide. Editor-reviewed mid-July 2026.
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Waiting Period
Waiting periods delay coverage for accidents, illnesses, cruciate tears, or dental benefits after a pet policy starts. ER visits during waiting periods are often denied. Confirm effective dates on declarations. Related: /guides/pet-pre-existing-waiting-period-deep-guide-2026; /claims/guides/pet-emergency-after-hours-vet-claim-guide. Editor-reviewed mid-July 2026.
Read definitionMedicare
Showing 5 of 5 terms
Medicare Supplement Insurance
Coordination of Benefits
Rules determining which insurer pays first when a member has Medicare plus supplement or employer coverage. Crossover errors delay SNF coinsurance. Related: /claims/cases/19; /claims/guides/medicare-skilled-nursing-coinsurance-claim-guide.
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Formulary Exception
Request for Part D coverage of a drug not on the plan list. Requires physician justification. Related: /guides/medicare-part-d-formulary-guide.
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Independent Medical Review
Third-party clinical review of denied prior authorizations or treatments. Available in many states for health plans. Related: /claims/guides/medicare-prior-auth-denial-appeal-guide.
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Medigap Plan G
Medicare Supplement Plan G covers most Part A and B cost-sharing after you meet the annual Part B deductible. It does not include the Part B deductible or drug coverage. Compare Plan N and IRMAA impacts before enrolling. Related: /guides/medicare-medigap-plan-letters-deep-guide-2026; /guides/medicare-irmaa-income-surcharge-buying-guide. Editor-reviewed mid-July 2026.
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No Surprises Act
Federal protections against certain out-of-network surprise bills for emergency and facility-based care. Related: /claims/cases/20; /claims/guides/medicare-out-of-network-claim-guide.
Read definitionRenters Insurance
Showing 6 of 6 terms
Renters Insurance
Covered Loss
Damage or injury caused by a peril your policy covers, subject to exclusions and limits. Denials often argue an event is not a covered loss—compare adjuster language to policy definitions. Related: /claims/denials; /methodology#claims-content-examples. Editor-reviewed August 2026.
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Desk Review Valuation
Carrier adjustment of personal property claims using database pricing without in-person inspection. Weak inventories get reduced. Related: /claims/cases/6; /claims/guides/renters-theft-claim-guide.
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Loss of Use
Loss of use (additional living expense) coverage reimburses extra housing and meal costs when your home or rental is uninhabitable after a covered loss. Keep receipts and confirm landlord repairs timelines. Related: /claims/guides/renters-fire-smoke-claim-guide; /claims/guides/renters-claim-guide. Editor-reviewed mid-July 2026.
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Loss of Use
Coverage for additional living expenses when a rented unit is uninhabitable. Requires habitability documentation. Related: /claims/cases/24; /claims/guides/renters-fire-smoke-claim-guide.
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Scheduled Personal Property
Scheduled personal property endorsements cover jewelry, bikes, or instruments above standard sub-limits with agreed values or appraisals. Unscheduled theft may cap at $1,500 for electronics. Related: /guides/home-scheduled-personal-property-buying-guide; hub /insurance/home. Editor-reviewed mid-July 2026.
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Sub-limit
Sub-limits cap payouts for specific categories such as jewelry, cash, water backup, or mold regardless of total personal property limits. Review declarations for each sub-limit before a loss. Related: /guides/renters-theft-claim-evidence-deep-guide-2026; /claims/guides/renters-theft-claim-guide. Editor-reviewed mid-July 2026.
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Use glossary definitions alongside buying guides, claims playbooks, and category hubs.
