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Privacy Policy

Last updated: April 23, 2026.

Insurhi is a platform-style insurance information and comparison website. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have.

1. Scope of this policy

This policy applies to data processed through our website, forms, product comparison pages, claims guidance pages, and related support communications. It does not replace the privacy policies of insurers, brokers, or third-party partners linked from our platform.

2. Information we collect

  • Information you provide directly: name, email, phone number, insurance interests, and form submissions.
  • Technical and usage data: IP address, browser type, device data, page views, click paths, and approximate location.
  • Transaction and interaction data: quote requests, provider/product clicks, and support request history.
  • Compliance and security data: logs for abuse prevention, fraud detection, and legal record-keeping.

3. How we use your information

  • Operate and improve core platform functions, including category pages, guides, and claims support content.
  • Personalize on-site recommendations for relevant insurance topics and product pathways.
  • Measure performance, including SEO engagement, feature usage, and conversion-entry click quality.
  • Prevent misuse, investigate suspicious activity, and maintain service security and availability.
  • Comply with legal and regulatory obligations that apply to platform operators.

4. Legal bases for processing

  • Legitimate interests: analytics, fraud prevention, service quality, and platform reliability.
  • Contract or pre-contract steps: responding to user requests and facilitating provider handoff paths.
  • Consent: optional cookies, marketing communications, and region-specific consent requirements.
  • Legal obligation: records, audits, and lawful requests from authorities where required.

5. Cookies and similar technologies

We use essential cookies for core functionality and may use analytics/performance cookies to understand site behavior. Where required by law, non-essential cookies are used only after consent. You can manage cookie preferences in your browser settings.

6. Platform model and third-party sharing

As a platform website, Insurhi may route users to external insurer or partner pages. We may share limited interaction metadata necessary to attribute referrals, measure campaign quality, or support requested services.

  • Insurers, providers, and product partners for user-requested journeys.
  • Infrastructure and analytics vendors under contractual safeguards.
  • Legal or regulatory recipients when disclosure is legally required.

We do not sell personal information in exchange for direct monetary payment.

7. Data retention

We keep personal data only as long as needed for the purposes described in this policy, including service operation, legal compliance, dispute resolution, and security controls. Retention periods vary by data type and legal requirements.

8. Your rights

  • Request access to personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion where applicable under law.
  • Object to or restrict certain processing activities.
  • Request data portability where legally applicable.
  • Withdraw consent for consent-based processing at any time.

To exercise rights, contact us using the details below. We may need to verify your identity before processing requests.

9. Data security and integrity

We use reasonable technical and organizational safeguards to protect personal data, including access controls, monitoring, and incident response procedures. No internet transmission or storage system can be guaranteed 100 percent secure.

10. Children's privacy

Our platform is not directed to children under the age required by applicable law. We do not knowingly collect personal data from children without appropriate authorization.

11. International data transfers

If data is transferred across jurisdictions, we use appropriate safeguards consistent with applicable data protection laws.

12. Policy updates

We may update this Privacy Policy as our platform evolves or legal requirements change. Material changes will be reflected by an updated effective date on this page.

13. Contact us

For privacy inquiries or rights requests, contact: privacy@insurhi.com